Privacy Policy
Last Updated: November 8, 2025
Introduction
Welcome to LivemeetAI. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and use our services, and tell you about your privacy rights and how the law protects you.
Information We Collect
Personal Information
We collect several types of information from and about users of our service, including:
- Identity Data: Name, username, or similar identifier
- Contact Data: Email address, telephone number, and billing address
- Financial Data: Payment card details (processed securely through our payment providers)
- Transaction Data: Details about payments and services you have purchased from us
- Technical Data: IP address, browser type, time zone setting, browser plug-in types, operating system
- Usage Data: Information about how you use our website and services
- Communication Data: Your conversations with our AI avatars and support team
How We Use Your Information
We use your personal information for the following purposes:
- To provide and maintain our AI meeting services
- To process your transactions and manage your account
- To improve and personalize your experience with our AI avatars
- To communicate with you about updates, offers, and support
- To monitor and analyze usage patterns to improve our service
- To detect, prevent, and address technical issues and security concerns
- To comply with legal obligations and enforce our terms of service
AI and Voice Data Processing
Voice Recording and Transcription
When you use our voice-enabled AI meeting features:
- Voice data is processed in real-time to enable natural conversations with AI avatars
- Conversations may be temporarily stored to improve service quality and AI performance
- Voice data is processed using Google Gemini AI and Web Speech API
- You can request deletion of your conversation history at any time
AI Model Training
We may use anonymized and aggregated conversation data to:
- Improve AI response accuracy and quality
- Enhance avatar personality and expertise
- Develop new features and capabilities
Personal identifiers are always removed before data is used for training purposes.
Data Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf (Google Cloud, payment processors, analytics providers)
- AI Technology Partners: Google Gemini AI for natural language processing
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with any merger, sale, or acquisition of our business
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational security measures to protect your personal data, including:
- End-to-end encryption for all communications
- Secure data storage with enterprise-grade infrastructure
- Regular security audits and penetration testing
- Access controls and authentication protocols
- SSL/TLS encryption for data transmission
Data Retention
We retain your personal data only for as long as necessary for the purposes set out in this privacy policy:
- Account Data: Retained while your account is active and for 30 days after account closure
- Transaction Records: Retained for 7 years for legal and accounting purposes
- Conversation Logs: Retained for 90 days unless you request earlier deletion
- Analytics Data: Aggregated and anonymized data may be retained indefinitely
Your Privacy Rights
You have the following rights regarding your personal data:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Objection: Object to processing of your personal data
- Restriction: Request restriction of processing
- Portability: Request transfer of your data to another service
- Withdraw Consent: Withdraw consent where we rely on consent to process your data
To exercise any of these rights, please contact us at privacy@livemeetai.com
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience. For detailed information, please see our Cookie Policy.
International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately.
Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date. We encourage you to review this privacy policy periodically.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: privacy@livemeetai.com
- Support Email: support@livemeetai.com
- Contact Form: Contact Page